Privacy Policy

SECTION 1: WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from Birchwood Collective, we collect your personal information, such as your name, address and email.
If you visit our website, we automatically receive your computer’s internet protocol (IP) address, which provides us with information about your browser and operating system.
Email Marketing (if applicable): With your permission, we may contact you via email about new products, services or with other information related to Birchwood Collective.

SECTION 2: CONSENT
How do you get my consent?
When you provide us with your personal information by completing a transaction, placing an order, verifying your credit card or arranging for delivery or return of a purchase, with imply that you consent to our collection of that information and use it for the specific purpose intended.
If we ask for your personal information for a secondary reason, such as marketing, we will either ask you directly for your expressed consent or offer an opportunity to opt out or say no.

How do I withdraw my consent?
You can decide to withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@birchwoodcollective.com or by mail: 5 Birchwood Ave - Setauket, NY 11733.

SECTION 3: DISCLOSURE
Birchwood Collective may disclose your information if we are required to do so by law or court order.

SECTION 4: SHOPIFY
Our store is hosted on Shopify, Inc. They provide the platform through which we sell our products.
Our credit, debit and electronic payments are processed through PayPal, Inc. (paypal.com). They allow us to accept your online payments.
Your data may be stored through Shopify’s and/or PayPal’s databases, data storage and their general applications.

Payment:
If you choose a direct payment gateway to complete your order/purchase, then PayPal stores your credit card data. According to information we’ve received, your data is then encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data should only be stored as long as is necessary to complete your purchase transaction and after it is complete, your purchase transaction information should be deleted.

All direct payment gateways are required to adhere to the standards set by PCI-DSS, which is managed by the PCI Security Standards Council, which is the joint effort of companies such as MasterCard, Visa, Discover and American Express.

The requirements of the PCI-DSS help to ensure that our store and its service providers are secure in the handling of credit card information.

For additional information, we encourage you to visit and review Shopify’s and/or PayPal’s Terms of Service and/or Privacy Statements/Policies.

SECTION 5: THIRD-PARTY SERVICES
Generally, the third-party providers we use will only collect, use and/or disclose your information to the extent necessary for them to perform the services that they provide to us.

Certain third-party such as payment transaction processors and payment gateways, have their own privacy policies in regard to the information we are required to provide to them for your purchase-related transactions.

In regards to those providers, it is recommended that you read their individual privacy policies so that you can understand the terms in which your personal information will be handled by them.

Please remember that certain providers may be located in or have facilities/offices that are located in a different jurisdiction than you or Birchwood Collective. If under those terms you elect to proceed with a transaction that involves the services of a third-party service provider, then your personal information may be subject to the laws and jurisdictions in which that service provider and its facilities/offices are located.

Once you leave our website and/or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy.

Links
By clicking on links on our website, you may be directed away from our website. We are not responsible for the privacy practices of other websites and recommend that you read their individual privacy policies.

SECTION 6: SECURITY
In an effort to protect your personal information, we take reasonable precautions to ensure that is not misused, accessed, inappropriately lost, disclosed, altered or destroyed.

If you provide us with your credit and/or debit card information, that information is encrypted and stored with encryption. While no method of transmission over the Internet or through electronic storage is 100% secure, we do our best to follow applicable requirements and implement additional industry standards that are generally accepted.

SECTION 7: COOKIES
Our website and the third-party service providers we work with may use an internet browser feature known as a cookie, which assigns unique identification to your computer or device you are using. The cookies are generally stored on your computer’s hard drive or in a mobile device.

SECTION 8: AGE OF CONSENT
By using this site and completing purchase-transactions through this website, you represent that you are at least the age of majority in your state or province of residence or that you are at least the age of majority in your state or province of residence and you have given us full consent to allow any of your minor dependents to use this website.

SECTION 9: CHANGES TO THIS PRIVACY POLICY
Birchwood Collective reserves the right to change, modify or alter this privacy policy at anytime, so please review it frequently for updates. Any changes or clarifications will take effect immediately upon their publishing on this website.

QUESTIONS AND CONTACT INFORMATION:

If you have any questions, comments, concerns, would like to access, amend, correct, or delete any personal information we have of yours, register a complaint or if would like any additional information about Birchwood Collective or a transaction you have made with us, you can contact us via email: info@birchwoodcollective.com or by mail: 5 Birchwood Ave - Setauker, NY 11733.