Pre-Order Policy

Pre-Orders are charged at the time your order is placed.

Pre-Orders are shipped within 1 Business Day of our receipt of the item from the distributor. If your order contains multiple Pre-Order Items, it will ship once all of the items are in stock. If you would like to purchase multiple Pre-Order Items and have them ship separately as they become available, please place separate orders. 

We are not responsible for any release date changes or delays related to Pre-Order Items.

Estimated Release Dates are included in all Pre-Order Item Descriptions.

Pre-Orders are non-refundable and cannot be cancelled once they are placed.

If you have any other questions related to Pre-Order Items, please contact us at: info@birchwoodcollective.com.